Every bag of Arwaan Rice is quality-checked before dispatch. If your order arrives damaged or is not as described, contact us within 48 hours of delivery.
Unopened bags in original packaging may be returned within 7 days. Opened food products cannot be returned for hygiene reasons unless faulty.
Approved refunds are processed to your original payment method or via bank transfer within 5–7 business days.
Orders can be cancelled free of charge before they are dispatched. Call or WhatsApp us as soon as possible.